1. Gifts by L ("we," "us," or "our") is committed to protecting the privacy of our customers. This policy outlines how we collect, use, and protect your personal information when you visit our website giftsbyl.co.uk and purchase our chocolate gifts.
2. We collect the following types of information:
* Personal Information: Name, address, email address, phone number, payment details (processed securely by our payment provider).
* Order Information: Products purchased, order history, delivery information.
* Website Usage Information: IP address, browser type, pages visited, cookies (see our cookie policy below).
* Marketing Information: If you opt-in, we may collect information about your preferences for marketing communications.
3. We use your information to:
* Process and fulfill your orders.
* Provide customer support.
* Improve our website and services.
* Send order confirmations and updates.
* Send marketing communications (if you have opted in).
* Comply with legal obligations.
4. We may share your information with:
* Payment processors to process your payments.
* Delivery companies to deliver your orders.
* Marketing service providers (if you have opted in).
* Legal authorities if required by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure server software (SSL) and encrypt sensitive data. Payment information is handled by secure, PCI DSS compliant third party payment processors.
6. We use cookies to enhance your browsing
experience. You can manage your cookie preferences through your browser settings. For detailed information, please see our separate Cookie Policy.
7. You have the right to:
* Access your personal information.
* Correct inaccuracies in your personal information.
* Request deletion of your personal information (subject to legal obligations).
* Object to the processing of your personal information.
* Withdraw your consent to marketing communications.
To exercise your rights, please contact us at order@giftsbyl.co.uk
8. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
9. We may update this policy from time to time. We will notify you of any significant changes by
posting the new policy on our website.
10. If you have any questions about this policy, please contact us at: